Plan Your Holiday in Dorset

Every guest is sent a request for feedback, it is encouraged and we read every review.

Owners expect that a certain amount of wear and tear is inevitable and this applies to the odd smashed glass or broken plate.  However, if something does get damaged while at the property please inform your contact at the earliest opportunity so that it can be fixed or replaced in time for the next holidaymakers. This includes staining to linen and towels.  It is sometimes reasonable to expect to pay the owners for more serious damages and breakages but most damages are covered by the accidental damage waiver fee you paid.

Your cottage is cleaned prior to your arrival.  You are not expected to thoroughly clean after your stay, however the house should be left in a tidy manner, all furniture should be in original position, all washing up should be packed away and we do ask guests to strip beds they have used to avoid unnecessary washing.

Our holiday cottages are equipped with all cooking utensils and cutlery that you would require.

Linen and or towels are included free of charge where indicated.  Linen, where provided will be a duvet cover, sheet and pillow cases.  Towels where provided will be one large towel per person and hand towels.  Otherwise guests can bring their own linen or use the hire service provided.  Towels will not include beach towels.

In peak and mid season, changeover days are either Friday or Saturday (see property description).  Out of season this is much more flexible and you can arrive on any day, as long as your stay wont impact upon a school holiday or peak week.  Christmas and New Year changeover are flexible also.

These are emailed to our guests, ten days before your holiday begins. If you do not have email they will be posted.  You can also access directions and cottage address in your guest login area (arrival instructions are not available in the login area).

As a minimum you will find loo rolls, sugar, tea, coffee and milk.  Many owners supply starter washing up liquid, dishwasher tabs etc.  Please note that these provisions are starter supplies only and you should expect to bring supplies for a self catering holiday.