At Dorset Cottage Holidays, we know that spotless presentation is the foundation of every successful holiday let. Time and again, holiday home owners tell us their greatest struggle is finding trustworthy housekeepers who take real pride in keeping properties spotless.
Our Housekeeping Training Academy is what sets us apart — a professional programme designed exclusively for our cleaners to recognise the hard work it takes to deliver 5 star standards across every cottage we manage.
Dorset Cottage Holidays recognise that standards of housekeeping are guests top priority. Our Housekeeping Training Academy is an in-house initiative that ensures every team member meets consistent, high-quality standards. Thoughtfully created after months of research and years of experience.
We take the time to train our housekeepers in:
Detailed property cleaning and presentation — from kitchens and bathrooms to outdoor spaces.
Guest-ready finishing touches — including linen care, staging, and arrival presentation.
Maintenance awareness — staff are trained to spot and report issues before they become problems.
Sustainable cleaning practices — protecting both your property and the Dorset environment.
Every cleaner completes our in-house certification before caring for any holiday let — giving owners full confidence that their property is in professional hands. We also top up this training on an annual basis.
Each housekeeper that aims to join the team meets at one of our holiday cottages, together with our housekeeping manager to train on them on the professional standards required of a holiday let cleaner. Those outside the industry are often unaware of the high standards required and how to achieve them.
We also run a state of the art App that goes through each cleaning task with photos to show expected standards together with recorded statutory tasks for safety checks.
Exceptional cleaning doesn’t just make guests happy — it drives results:
Higher guest satisfaction and better reviews
Increased bookings and repeat guests
Reduced owner workload and stress
Improved long-term property condition
Guests often prioritise local expertise and reliability — and our academy-trained team represents both. We’re proud to be Dorset’s only holiday letting agency with a dedicated training programme for housekeeping excellence.
At Dorset Cottage Holidays, we believe our cleaners are far more than just “low-skilled workers” — they are trained professionals who play a vital role in the success of every holiday let we manage. We invest in their development through our Housekeeping Training Academy, ensuring they are skilled, confident, and proud of the work they do. Each team member is equipped with high-quality tools and the right resources to perform their job efficiently and safely. By valuing our housekeeping team as essential professionals, we not only maintain consistently high standards for our owners and guests, but also create a positive, motivated workforce that takes genuine pride in every property they care for.
If you’re looking for a holiday letting agency in Dorset that guarantees your property is maintained to five-star standards, our Housekeeping Training Academy makes all the difference.
Get in touch with Dorset Cottage Holidays to learn how we care for your property as if it were our own.
01929 481547