Reviews
Reviews of Dorset Holiday Cottages
Our agency review service for our customers is displayed below:
Dorset Cottage Holidays is an honest, trustworthy, local Agency with a long standing reputation for excellent quality holiday cottages and an excellent service. So much so that Quality In Tourism (independent assessment appointed by Visit Britain) awarded our Property Management Service 5/5 in every holiday home we manage. In addition we are highest Google rated local agency.
Don’t take our word for it. Please find to follow not only reviews of our holiday cottages but also of our service.
Dorset Holiday Cottages Agency Reviews October 2020
Dorset Cottage Holidays Agency Reviews September 2020
Dorset Holiday Cottages Agency Review August 2020
Great service, no problems
Excellent and informative
Excellent, especially in the middle of a pandemic!
We always get excellent service, the office always checks if everything is ok
Excellent, very helpful and polite whenever I contacted them.
Excellent service. We are always contacted to make sure that everything is ok. No complaints at all
Very helpful staff and very quick responses at what must have been a horrendously busy time. Highly recommended.
Because of the current Covid situation we were regularly informed of the measures being implemented to keep us safe.
All very professional
Very helpful and constant contact to provide updates given the current circumstances
We have had very good service from DCH, in 2019 we popped into the office in Corfe Castle to book Russett for 2020, the staff were very helpful and sorted it out there and then. We have booked again for 2021 but had to change the date after booking, that was made easy for us. Looking forward to going back again and again.
Very professional, easy to book
Staff were incredibly friendly.
Everyone that we spoke to was very helpful.
Very good friendly service from all staff
Always polite, informative and even during the COVID19 period, prompt in coming back to messages
First class
Agency Reviews
“Very organised with email communication at the right time. Phoned us one day in to check everything was OK.” J Robertson June 2019
“Very impressed with the whole process and nothing was too much trouble. We were contacted to make sure we were happy with the cottage soon after we arrived. All in all they were extremely efficient and I would certainly recommend them to others” R Turner May 2019
“Very happy with the experience of booking a cottage with Dorset Cottage Holidays. It was easy to book online with plenty of information received from them prior to our stay, a courtesy phone call during our stay to check all was ok, and a follow up email afterwards. We will definitely use this company again.” H Sibson May 2019
“Really helpful and friendly. Thanks for making our mini break extra special.” Beth Bowers Feb 2019
“Lovely house and great location but DH Cottages were super helpful and could not have done more to make our stay perfect. Their on line chat works a treat, the details and information supplied were excellent and the call when we arrived a very nice touch. I would not hesitate in using DH Cottages again in fact we have already looked for this year !” H Matthews Dec 2018
“We were well looked after at every stage of the holiday booking process, including a phone call whilst we were in the cottage, to check that all was well. ” Len Seymouth Sept 2018
“It was easy to book and all the staff were helpful before and during our stay” Mr Bowditch Aug 2018
“I was really pleased that I booked our holiday home with Dorset Cottage Holidays. They made the whole process very easy with their online booking system. Communication was excellent and I was kept up to date at all times.
I would definitely book a holiday home wth them again .” S Beer Aug 2018
“The booking service was very easy and had great communication with the agency. They were very quick to respond to any queries before the visit. Instructions were emailed well in advance and were easy to understand.” K Feeman July 2018
“We had perfect service from Dorset Cottage Holidays, they kept us updated frequently and offered us a linen change mid holiday. The girls were always polite and helpful. This is the second occasion we have used DCH and will be happy to use them again.” July 2018
Absolutely perfect! Little Westport was immaculately clean when we arrived and everything we could possibly want for our holiday was left ready for us. The bungalow was just right for what we needed. We were 4 generations ranging in age from 7 months to 87 years! We will be back!
Thank you!. Mrs Burden May 2018
The cottage is very comfortable and well situated. The kitchen is an adequate size and plenty of seating area in the lounge. Outside there is a table at both the front of the property and rear. The front is quite a sun trap. Highly recommended.. Mrs Ward May 2018
Very helpful staff who checked on us during our holiday to make sure we were all ok.. Mr Weaver April 2018
The Team at Dorset Cottage Holidays have been a delight to work with. We had to change our weekend due to snow and this was quickly rearranged. Thank you.. Mr Glancy March 2018
Dear Dorset Cottage Holiday Team
Our Christmas holiday in Elm Villa was great. Thank you for the recommendation it was a superb location the house was excellent and well equipped the Christmas tree was a lovely addition The information I received from you was of great help. I hope to return and will certainly recommend it to family and friends. Mrs Rice March 2018
We received a very professional service from Dorset Cottage Holidays. We were kept updated at every stage of the booking process, and they even phoned us the day after we arrived to ensure all was well. We would certainly use them again without hesitation. Thank you and a Happy New Year to you all.. Anon Feb 2018
Very efficient and helpful service – booking on line is great and any queries are quickly answered. Highly recommended Dec 17
A really professional and helpful team. Speedy booking service and plenty of house information. Would book through them in the future. C G Dec 17
Our booking was handled very efficiently & all necessary info provided along with lots of local info & recommendations. We would definitely use Dorset Holiday Cottages again. Mrs Rice Nov 17
First class service throughout. We have stayed with them loads of times over the years. Highly recommended. Mr Garnor Nov 17
Very professional, called to see if all was well upon our arrival. Sorted out a minor issue very quickly during our stay. Great service. Mr Corcoran Oct 17.
I highly recommend this company. They have been on hand, quick to respond and have answered any query we had at any time, always providing a helpful, friendly and very professional service. We have been kept fully up-to-date at all times and have received clear information and instructions from our original booking right up to the day of the holiday. Thank you Dorset Cottage Holidays team! Mr Game Sept 17
First rate service from a professional team. Highly recommend this holiday let company based in Corfe Castle.Mr Bobby June 17
“Friendly, efficient staff when phoning to enquire about lots of places! Patient and straightforward” – A Harby – Feb 2016
“A niche Dorset holiday cottage booking service, with a broad range of accommodation to suit all needs. Efficient and friendly people ensure all questions are answered and any pre-holiday fears are allayed. From past booking experience, I’m looking forward to our next holiday through Dorset Cottage Holidays” – T Richards – March 2016
“The service received was excellent. The staff I spoke to were professional and friendly” – CC, Kent
“You were very helpful indeed“- Chipping, Norton
“Good arrangements with no problems” – Bath
“No problems at all with your service” – Mrs Barbara Bradley, Southampton
“Fantastic service, friendly, polite, quick, painless!! Thank you“- Tring
“Very good service as always I have found. Well done girls!!” – Mr Thomas Aitken, Portsmouth
“Excellent as always” – Mr L Birch, Barnstaple
“Dorset cottages provided a very good service and certainly book through them again. Many thanks to Dorset Cottages” – Mr Nigel Davies, Brymbo
“Can’t think of anything as was very happy with the service – thank you” – Market Harborough
“Very pleasant and professional service” – Mr Andy Cuckow, Street
“No problems everyone very helpful” – Mrs Sharyn Titcombe, Swindon
“Friendly and efficient service” – Milton Keynes
“Couldn’t fault your communications or key collecting details. All very efficient and easy. Thank you. If we come to Swanage again, we will be in touch” – SB, Croydon
“Easy to book with friendly staff” – Mr Geoffrey Coburn, Bridge Hall Est
“Can’t fault it 10/10” – RH, Dartford
“Thank you for your care, courtesy and friendliness. You made booking simple, provided copious background notes, and gave us easy-to-understand instructions. We felt cared-for by you – a small team with a big heart!” – RW, Aylesbury
“Your service was great and as I would have expected so thank you” – Rickmansworth
“Brilliant service – we had an issue with the carpet due to the previous holiday makers and it was sorted out straight away. We would definitely book through you again” – BM, Lytham
“Extremely helpful. Quick to respond to emails. Canaan was suggested by one of the advisors even before it had finished being built after I had enquired on another property which it turned out was not available but she was able to offer alternatives one of which was Canaan. Thank you” – Dorking
“I would just like to say the directions you sent me were first class without them I would have struggled to find the cottage I would just like to say thank you” – Chesire
“Your help was much appreciated… thank you!” – Mrs Frances Wood, Victoria
“Very happy with service from DH Cottages” – SO
“No hitches at all from booking right through – well done” – Dunstable
“Excellent service with staff always ready to help with any queries you might have” – Northants
“Always very polite and good communication” – Mrs Karen McCarthy, Walthamstow
“Nothing needed to improve” – Carshalton
“Everything went very smoothly” – JH, Birmingham
“Dorset Cottage Holidays were a joy to deal with, always attentive and helpful with any queries I had leading up to my stay and also during. Thank you – I will definitely be booking through you again” – SJ, Watford
“I found your service very good always a reply to my emails quickly and friendly voice on the end of phone when I rang” – Essex
“It was easy to book, with all the information provided, no need to ask any questions, all covered” – RD, Bourton On The Water
“Great service, will definitely book again” – ZF, Solihull
“Good communication and prompt update of booking when required. Very quick response when localised torrential rain/flash floods caused a small problem in the patio area. All rectified the same day. Thank you” – KK, Bognor Regis
“Process of booking was very efficient and received directions and keys without any hitches. Thank you” – Ravenstone
“Very good” – Keysoe, Bedford
“A very helpful and friendly agency, that made it much, much easier to arrange a holiday than dealing directly with individual owners” – Richmond
“Very friendly and patient with foreigners!” – Cologne
“Communication, information and the ease of booking was very good indeed” – Mr Keith Cousins, Milton Keynes
“You are very helpful” – Leicester
“Helpful, good communication and polite” – Walthamstow
“We had no problems, your directions were clear and all went to plan! I liked the fact that we could collect the keys from a Key Safe so were not tied to a particular arrival time” – Mrs Ann Grant, Edinburgh
“Perfect location for everything we had planned on visiting, particularly Monkey World Rescue Centre which should not be missed, we had two full days there and could have gone oftener but for the fact the boys also wanted to see the Tank and Armoured Vehicle museum at Bovington Barracks and Base. Seaside within easy reach, local produce available including honey and soft fruits and locally made cheeses. Staying in the cottage meant we had the choice of when and what to eat, the freedom of coming and going to our own timetable and it gave us family time which was a rare treat. Nowadays everyone is so busy we tend to forget the importance of just relaxing and enjoying time together. The cottage fitted the bill beautifully. Wishing you continued success” – Mrs Celia Cameron, Stirling
“Prompt service. Friendly and helpful staff” – DC, Sutton Coldfield
“A very efficient service” – Mr C Reed, Crowborough
“Very helpful when we lost key” – Mr Alun Pinnegar, London
“Very good team; very helpful with our problems. Thank you!” – GS, North Chailey
“Very helpful and good communication. No complaints at all. Many thanks” – Leicester
“A friendly and helpful staff. I called in whilst we were at Ailwood Cottage to say how pleased we were with the property” – Mr C Castell, Thursby
“We were pleased at the speed with which the wasps’ nest was dealt with, this could have become a real problem later in the season” – PY, Hemel Hempstead
“Had no need to contact them during holiday but based on past experience they have always been friendly and responsive” – Mr Clive Taylor, Tilehurst
“This was our second holiday with you. Been happy with the service both times. Wouldn’t hesitate to use you again” – WP, Arnold
“The staff were very helpful and efficient” – JF, Brenchley
“Your cottage description is excellent and very informative. The website is easy to use and booking was very straightforward” – Stowmarket
“Very professional helpful service” – East Sussex
“Very efficient service and thorough communications and directions” – CS, Oxhey
“I found the service excellent, Charlie was very helpful and courteous and I would certainly book another holiday with Dorset Cottage Holidays” – Merseyside
“All good” – CF, Stapleford Abbotts
“Very helpful and polite, clearly had personal knowledge of the Robins Nest which was reassuring” – AC, Cheshire
“Excellent as usual. Thank you” – Mrs K Kendall, Haywards Heath
“Very helpful and efficient” – Pilning, South Gloucestershire
“Administration very good and prompt, dealt with queries quickly and effectively. On arrival at cottage the fridge and freezer were in significant need of defrosting, ringing the office to register this issue was dealt with in a professional manner. Later in the week the housekeeper visited to apologise for this oversight in cleaning and we felt that was very good” – Ashwell
“Extremely helpful and efficient – no problems whatsoever” – Mr Alain Harper, Crawley
“Not only did everything go smoothly, as usual, but Vicki very kindly allowed me to have my birthday present sent to your office. Friendly service indeed!” – Mr David Rafferty, Route de Ronthon
“No problems. The booking went smoothly. Your instructions were clear and adequate and it was a pleasure to talk to you. Thank you” – RL, Winchester
“The service was very good and I would use them again” – LA, Kent
“Everything was organised and communicated efficiently and professionally and without hitches or complications – thank you very much” – NT, Manchester
“Very helpful for our last minute booking” – CL, Kent
“Friendly and efficient” – Mr Frank Henry, Hants
“Response was excellent to any query” – Mrs Jennifer Williamson, Hemel Hempstead
“Would highly recommend anybody to try the cottage holiday out its fantastic and so much better than hotels” – Liverpool
“Easy to book and convenient” – Market Harborough
“Good and efficient. Wi-fi problem was responded to quickly, but perhaps would have benefited from the visit of an engineer to check out the problem – we were just told you were trying to resolve the issue. Given the lack of mobile signal at the cottage, it meant we were truly isolated” – Mrs Karen Hetherington, Sunderland
“Very efficient, friendly on the phone and quick replies by email. Computer does NOT SAY NO in your office!!!!!! Thanks” – IM, Bekesbourne
“Excellent, hassle free service from all at Dorset Cottage Holidays, thank you. I have been recommending your company to friends” – Mrs Susan Martin, Wintney
“Thank you for being so helpful and patient. Your responses were prompt and the information you provided was very helpful” – HB, Filton
“Very efficient and helpful!” – Faringdon
“All very well organised” – Isleworth
“Excellent service, very helpful and all questions that I raised prior to our holiday were promptly replied to” – NB, Calne
“Very efficient!” – Ms J Stranaghan, Horsham
“Everything was very professional” – Barrow Gurney
“Very happy with cottage. Would certainly consider re-visiting” – London
“Very helpful!” – Weybridge
“Excellent service – no complaints” – DS, Woking
“Found Dorset Cottage Holidays to be efficient and helpful and responded to emails without delay and provided information as requested. Would use again 🙂” – Northampton
“Always quick and polite in responding to my questions. Many thanks” – AD, Waterlooville
“Fantastic service from Dorset Cottage Holidays – very prompt with my inquiries. Very easy and quick online booking form” – Anne Eaton, Birr, Co. Offaly
“The service was very good and I was very impressed” – Mr Mark Parker, Kent
“I have nothing but praise for the staff at Dorset Holiday Cottages, very courteous and extremely friendly and prompt. Thank you also for sorting out my left behind boots – I am very grateful” – Oxon
“Excellent customer service. Very friendly helpful booking service” – Mr Paul Williams, Ibstock
“Can’t fault – very helpful and easy to book – will use again!” – High Wycombe
“We would always try to book through you as I have always received excellent service. Many thanks” – Datchworth
“Excellent friendly service, cottage really well described and lots of photographs. Travel details arrived in plenty of time” – Reepham
“Agents extremely helpful and responded promptly and efficiently to all my queries” – Mr C Ponsford, Tunbridge Wells
“Great service and able to provide a wide choice of cottages at very short notice. Will bookmark this page!” – SA, Bucks
“Professional service, quick easy booking with efficient reply to emails” – Leamington Spa
“A very good service thank you” – Lostwithiel
“Very obliging, prompt and friendly service!” – CV, Hereford
“All good” – Mrs S Stimson, Leytonstone
“Everything worked out really well and efficiently from time of booking to our holiday arrival. Thanks for your help also when I popped in to your office in Corfe when we were there with an enquiry about two possible bookings for next year” – SH, High Wycombe
“Great service and answered all our enquiries promptly” – Bishops Stortford
“I know most of the arrangements are made online but when I did contact the office I was treated to a very friendly person who was prepared to help as much as possible. Thank you” – Oldbury-on-Seven
“Friendly, helpful staff on the phone” – Battle
“Very efficient and friendly, will definitely consult again” – HM, Milton Keynes
“Staff always courteous. Details of stay arrived on time with all necessary information to find, and get into our holiday home” – Kettering
“Booking process was smooth and efficient. When we contacted the office regarding a couple of problems these were dealt with promptly” – Amersham
“Excellent service” – SS, Billingham
“We found your service excellent, it was a last minute booking and we couldn’t have had better treatment, many thanks” – Mrs J Griffin, Rowley Regis
“Very good service and helpful. Would not hesitate in booking again and recommending your service” – Warrington
“Very helpful on suggesting suitable accommodation” – Stony Stratford
“Great service, excellent communication and friendly staff. Will definitely use Dorset Cottage Holidays again” – Mr P Fewkes, Bromley
“I have been very pleased with your service. If I had a query you were quick to answer. Service excellent. Janet” – Ms Janet Baxter, Slough
“Booking was easy and the people I spoke with very friendly” – VM, Horsford Road
“Excellent customer service and very approachable. Natalie was very good and extremely helpful. Would for sure be using DC holidays again. Thank you!” – Burgess Hill
“This is about the fourth time we have used DHcottages and the service has always been excellent” – Chesham
“We were very impressed with the efficient booking method with prompt email updates. Would recommend the company to anyone wanting to visit this beautiful area. We are looking forward to a return visit” – Mrs B Bennett, Rochester
“Very satisfied with how Dorset Cottage Holidays communicated with me” – Reading
“Your team are very efficient as always, thank you – Kay” – Haywards Heath
“Very pleased with service, hope to holiday with your company again” – Mrs S Gibbling, Abingdon
“Faultless service from all in the Corfe Castle Office, from the moment we just “popped in” unannounced in the hope of finding self-catering accommodation at short notice for a friend’s wedding. The staff went out of their way to provide us with an appropriate cottage, and couldn’t have been more helpful and friendly. A serendipitous encounter” – Dr D Williams, Ruislip
“Very pleasant and efficient service” – BM, Croydon
“Excellent service, quick to respond” – Mrs Alison Brookes, Wokingham
“Answered emails quickly and nothing seemed too much trouble. Would highly recommend” – JS, Rossendale
“A I have been using Dorset cottage holidays for 10 years. Excellent service, efficient and helpful. Cottages always of a high standard” – NK, Lewes
“First class service from start to finish” – MC, New Milton
“Courteous service, and information, directions all useful” – SB, Ratby
“Very helpful and extremely quick when replying to emails. Thanks” – SH, Tilbury
“Excellent service” – LW, Attleborough
“You were always very prompt with replying, would use you again” – Mr S Gower, Oxted
“All was very efficient, thank you” – Bengeo
“Your service is very good, and I can’t think of a comment suggesting an improvement. We will definitely put you on the list to use again” – DW, Bridgnorth
“I can’t think of any improvements the service received from start to end was great – thank you” – JB, Hertfordshire
“Service excellent thank you Nicola xx” – Rawmarsh
“DCH provide excellent service and respond to queries promptly” – Mrs A Morton, Wythenshawe
“Ladies very helpful and pleasant” – TW, Southwick
“This was a last-minute booking – just before closing time on Saturday before our arrival on Sunday. Lesley was great – quickly in touch with owners and sending confirmation emails with directions Saturday evening” – Dover House Road
“Your service was excellent, good communication and very helpful” – CB, Bispham
“Great service, good telephone responses to my questions and all related information regarding the holiday was delivered on time as promised. A*” – Mr Paul Jones, Walsgrave
“Helpful on the phone re addition requests” – LF, Weybridge
“Thanks for being so helpful and prompt with our late booking. Everything was made very easy for us” – Mrs J Stevens, Bagshot
“Excellent service. Very helpful lady met our requirements and we were delighted that we could book at such short notice. Prompt return calls and fully comprehensive emails and confirmation. Our expectations were fully met and exceeded. Thank you very much” – Mrs J Willisson, Broadstairs
“You guys have been great. It’s nice to be able to speak to someone on the phone when you hand out your card details!! You went to extra lengths to get stair gate for us, and were so nice when I was a few days late paying balance” – KW, Bromley
“Service was excellent” – Mr E Ruts, Almelo
“The staff were very helpful and dealt with our enquiries promptly and efficiently” – Luton
“Our enquiries were dealt with quickly and to our satisfaction. The advert for the property was entirely accurate. The payment process etc went smoothly. No improvements I can see. Thank you” – Carshalton
“Very good service, thank you. Especially from Natalie” – Mrs J Inglis, Solihull
“Very easy and efficient” – Sidcup
“Useful website, the feedback is very efficiently and the property quality are quite good. We make arrange our holiday just 2 days before, but still find a good place to live. Super!!” – CS, Richmond
“Great communication, thank you” – Mr B Le Marquand, Higham Ferrers
“Great company; couldn’t fault your service. Always helpful and courteous on the phone. Have already recommended you to several friends” – Eastbourne
“Prompt responses and this is our second time using DCH. We would definitely use you again” – MO, Cirencester
“The service was exemplary. We made a very late booking and staff made it smooth and easy for us. They were very helpful and polite throughout” – Marlborough
“Every time I had occasion to contact DCH staff I found them to be cheerful and helpful. It was a pleasure to do business with you” – Bearsden
“Very efficient service” – Mr C Reed, Crowborough
“Always great to deal with” – Mrs C Barnett, Doncaster
“Excellent service, thank you” – Mrs E Glover, Farnham Royal
“Very helpful – I had specific requirements and help and feedback was great. Thank you!” – Maidenhead
“Booked a last minute holiday and you were most helpful and very friendly” – Mrs S McMillan, Basingstoke
“Good service, never short on information, the emailed documents about the cottage, the booking, with directions etc were all ideal” – Norwich
“Very helpful and on the ball – no complaints at all” – GC, Wreningham
“My little girl had an accident in the garden on the first night – falling and hitting her head. The person on the end of the emergency phone was excellent – sending up to Swanage hospital – Thank you a great help” – Maidenhead
“You were all brilliant. Keep it up. Thank you” – VH, Southampton
“I was most impressed with your service and friendliness. Hopefully we will use you again” – Ely
“Very friendly staff could not fault the service. Thank you” – Uxbridge
“The service we receive was extremely helpful and our booking was dealt with promptly. If we had any queries, we received an email by return” – CA, Bromley Cross
“Very efficient service with friendly helpful staff” – Newark On Trent
“There is nothing to improve – the service we received was excellent” – Mrs W Anderson, Ryton
“You have always been extremely polite and helpful to us so cannot suggest how you could be any better than you already are!” – Mr Robert MacCallum, Goring by Sea
“Please pass on our thanks to the owners for maintaining such a lovely apartment, and thank you to your team for the efficient service” Mr R Jobling, Epsom Downs
“Great service keep it up” – Mr L Birch, Barnstaple
“We have no complaints about your service to us at all, communication was good, you were able to answer any queries and the keys arrived in plenty of time for us so we didn’t have any worries leading up to it” – KB, Hardingstone
“Good communications and information. We were very satisfied with the service we received” – CM, Longfield