Reviews of Dorset Holiday Cottages

Our agency review service for our customers is displayed below:

Dorset Cottage Holidays is an honest, trustworthy, local Agency with a long standing reputation for excellent quality holiday cottages and an excellent service. So much so that Quality In Tourism (independent assessment appointed by Visit Britain) awarded our Property Management Service 5/5 in every holiday home we manage.  In addition we are highest Google rated local agency.

Don’t take our word for it. Please find to follow not only reviews of our holiday cottages but also of our service.

Agency Reviews


“Top-grade agents, very straightforward and informative” Mr Ging Nov 2019
“I have booked with DCH twice now for holiday accommodation in Weymouth and Swanage, which have both been excellent. The online booking experience and e-mail information from the DCH team was also excellent and I would have no hesitation in booking a holiday cottage with DCH again.” Mr Freebre Oct 2019
“Excellent agency , very efficient and good communicators” Norman Farmer Oct 2019
“We recently stayed at Daisy’s cottage in Swanage. Fantastic property perfectly located for our needs. There were eggs, bread, milk and cookies waiting for us when we arrived. Dorset Holiday cottages gave us a courtesy call to check everything was OK which was a nice touch. The only thing I’d say is that because we had 2 young children, we’d have liked things like washing tablets etc stored out of a child’s reach rather than in the cupboard below the sink. Other than that everything was fantastic and we wouldn’t hesitate in using Dhcottages again in the future.”  Dean Brown August 2019

“Very organised with email communication at the right time. Phoned us one day in to check everything was OK.” J Robertson June 2019

“Very impressed with the whole process and nothing was too much trouble. We were contacted to make sure we were happy with the cottage soon after we arrived. All in all they were extremely efficient and I would certainly recommend them to others”  R Turner May 2019

“Very happy with the experience of booking a cottage with Dorset Cottage Holidays. It was easy to book online with plenty of information received from them prior to our stay, a courtesy phone call during our stay to check all was ok, and a follow up email afterwards. We will definitely use this company again.” H Sibson May 2019

“Really helpful and friendly. Thanks for making our mini break extra special.” Beth Bowers Feb 2019

“Lovely house and great location but DH Cottages were super helpful and could not have done more to make our stay perfect. Their on line chat works a treat, the details and information supplied were excellent and the call when we arrived a very nice touch. I would not hesitate in using DH Cottages again in fact we have already looked for this year !” H Matthews Dec 2018

“We were well looked after at every stage of the holiday booking process, including a phone call whilst we were in the cottage, to check that all was well. ” Len Seymouth Sept 2018

“It was easy to book and all the staff were helpful before and during our stay” Mr Bowditch Aug 2018

“I was really pleased that I booked our holiday home with Dorset Cottage Holidays. They made the whole process very easy with their online booking system. Communication was excellent and I was kept up to date at all times.
I would definitely book a holiday home wth them again .” S Beer Aug 2018

“The booking service was very easy and had great communication with the agency. They were very quick to respond to any queries before the visit. Instructions were emailed well in advance and were easy to understand.” K Feeman July 2018

“We had perfect service from Dorset Cottage Holidays, they kept us updated frequently and offered us a linen change mid holiday. The girls were always polite and helpful. This is the second occasion we have used DCH and will be happy to use them again.” July 2018

Absolutely perfect! Little Westport was immaculately clean when we arrived and everything we could possibly want for our holiday was left ready for us. The bungalow was just right for what we needed. We were 4 generations ranging in age from 7 months to 87 years! We will be back!
Thank you!.  Mrs Burden May 2018

The cottage is very comfortable and well situated. The kitchen is an adequate size and plenty of seating area in the lounge. Outside there is a table at both the front of the property and rear. The front is quite a sun trap. Highly recommended..  Mrs Ward May 2018

Very helpful staff who checked on us during our holiday to make sure we were all ok..  Mr Weaver April 2018

The Team at Dorset Cottage Holidays have been a delight to work with. We had to change our weekend due to snow and this was quickly rearranged. Thank you..  Mr Glancy March 2018

Dear Dorset Cottage Holiday Team
Our Christmas holiday in Elm Villa was great. Thank you for the recommendation it was a superb location the house was excellent and well equipped the Christmas tree was a lovely addition The information I received from you was of great help. I hope to return and will certainly recommend it to family and friends.  Mrs Rice March 2018

We received a very professional service from Dorset Cottage Holidays. We were kept updated at every stage of the booking process, and they even phoned us the day after we arrived to ensure all was well. We would certainly use them again without hesitation. Thank you and a Happy New Year to you all..  Anon Feb 2018

Very efficient and helpful service – booking on line is great and any queries are quickly answered. Highly recommended Dec 17

A really professional and helpful team. Speedy booking service and plenty of house information. Would book through them in the future.  C G Dec 17

Our booking was handled very efficiently & all necessary info provided along with lots of local info & recommendations. We would definitely use Dorset Holiday Cottages again.  Mrs Rice Nov 17

First class service throughout. We have stayed with them loads of times over the years. Highly recommended.  Mr Garnor Nov 17

Very professional, called to see if all was well upon our arrival. Sorted out a minor issue very quickly during our stay. Great service.  Mr Corcoran Oct 17.

I highly recommend this company. They have been on hand, quick to respond and have answered any query we had at any time, always providing a helpful, friendly and very professional service. We have been kept fully up-to-date at all times and have received clear information and instructions from our original booking right up to the day of the holiday. Thank you Dorset Cottage Holidays team! Mr Game Sept 17

First rate service from a professional team. Highly recommend this holiday let company based in Corfe Castle.Mr Bobby June 17

Friendly, efficient staff when phoning to enquire about lots of places! Patient and straightforward” – A Harby – Feb 2016


A niche Dorset holiday cottage booking service, with a broad range of accommodation to suit all needs. Efficient and friendly people ensure all questions are answered and any pre-holiday fears are allayed. From past booking experience, I’m looking forward to our next holiday through Dorset Cottage Holidays” – T Richards – March 2016


The service received was excellent. The staff I spoke to were professional and friendly” – CC, Kent


You were very helpful indeed“- Chipping, Norton


Good arrangements with no problems” – Bath


No problems at all with your service” – Mrs Barbara Bradley, Southampton


Fantastic service, friendly, polite, quick, painless!! Thank you“- Tring


Very good service as always I have found. Well done girls!!” – Mr Thomas Aitken, Portsmouth


Excellent as always” – Mr L Birch, Barnstaple


Dorset cottages provided a very good service and certainly book through them again. Many thanks to Dorset Cottages” – Mr Nigel Davies, Brymbo


Can’t think of anything as was very happy with the service – thank you” – Market Harborough


Very pleasant and professional service” – Mr Andy Cuckow, Street


No problems everyone very helpful” – Mrs Sharyn Titcombe, Swindon


Friendly and efficient service” – Milton Keynes


Couldn’t fault your communications or key collecting details. All very efficient and easy. Thank you. If we come to Swanage again, we will be in touch” – SB, Croydon


Easy to book with friendly staff” – Mr Geoffrey Coburn, Bridge Hall Est


Can’t fault it 10/10” – RH, Dartford


Thank you for your care, courtesy and friendliness. You made booking simple, provided copious background notes, and gave us easy-to-understand instructions. We felt cared-for by you – a small team with a big heart!” – RW, Aylesbury


Your service was great and as I would have expected so thank you” – Rickmansworth


Brilliant service – we had an issue with the carpet due to the previous holiday makers and it was sorted out straight away. We would definitely book through you again” – BM, Lytham


Extremely helpful. Quick to respond to emails. Canaan was suggested by one of the advisors even before it had finished being built after I had enquired on another property which it turned out was not available but she was able to offer alternatives one of which was Canaan. Thank you” – Dorking


I would just like to say the directions you sent me were first class without them I would have struggled to find the cottage I would just like to say thank you” – Chesire


Your help was much appreciated… thank you!” – Mrs Frances Wood, Victoria


Very happy with service from DH Cottages” – SO


No hitches at all from booking right through – well done” – Dunstable


Excellent service with staff always ready to help with any queries you might have” – Northants


Always very polite and good communication” – Mrs Karen McCarthy, Walthamstow


Nothing needed to improve” – Carshalton


Everything went very smoothly” – JH, Birmingham


Dorset Cottage Holidays were a joy to deal with, always attentive and helpful with any queries I had leading up to my stay and also during. Thank you – I will definitely be booking through you again” – SJ, Watford


I found your service very good always a reply to my emails quickly and friendly voice on the end of phone when I rang” – Essex


It was easy to book, with all the information provided, no need to ask any questions, all covered” – RD, Bourton On The Water


Great service, will definitely book again” – ZF, Solihull


Good communication and prompt update of booking when required. Very quick response when localised torrential rain/flash floods caused a small problem in the patio area. All rectified the same day. Thank you” – KK, Bognor Regis


Process of booking was very efficient and received directions and keys without any hitches. Thank you” – Ravenstone


Very good” – Keysoe, Bedford


A very helpful and friendly agency, that made it much, much easier to arrange a holiday than dealing directly with individual owners” – Richmond


Very friendly and patient with foreigners!” – Cologne


Communication, information and the ease of booking was very good indeed” –  Mr Keith Cousins, Milton Keynes


You are very helpful” – Leicester


Helpful, good communication and polite” – Walthamstow


We had no problems, your directions were clear and all went to plan! I liked the fact that we could collect the keys from a Key Safe so were not tied to a particular arrival time” – Mrs Ann Grant, Edinburgh


Perfect location for everything we had planned on visiting, particularly Monkey World Rescue Centre which should not be missed, we had two full days there and could have gone oftener but for the fact the boys also wanted to see the Tank and Armoured Vehicle museum at Bovington Barracks and Base. Seaside within easy reach, local produce available including honey and soft fruits and locally made cheeses. Staying in the cottage meant we had the choice of when and what to eat, the freedom of coming and going to our own timetable and it gave us family time which was a rare treat. Nowadays everyone is so busy we tend to forget the importance of just relaxing and enjoying time together. The cottage fitted the bill beautifully. Wishing you continued success” – Mrs Celia Cameron, Stirling


Prompt service. Friendly and helpful staff” – DC, Sutton Coldfield


A very efficient service” – Mr C Reed, Crowborough


Very helpful when we lost key” – Mr Alun Pinnegar, London


Very good team; very helpful with our problems. Thank you!” – GS, North Chailey


Very helpful and good communication. No complaints at all. Many thanks” – Leicester


A friendly and helpful staff. I called in whilst we were at Ailwood Cottage to say how pleased we were with the property” – Mr C Castell, Thursby


We were pleased at the speed with which the wasps’ nest was dealt with, this could have become a real problem later in the season” – PY, Hemel Hempstead


Had no need to contact them during holiday but based on past experience they have always been friendly and responsive” – Mr Clive Taylor, Tilehurst


This was our second holiday with you. Been happy with the service both times. Wouldn’t hesitate to use you again” – WP, Arnold


The staff were very helpful and efficient” – JF, Brenchley


Your cottage description is excellent and very informative. The website is easy to use and booking was very straightforward” – Stowmarket


Very professional helpful service” – East Sussex


Very efficient service and thorough communications and directions” – CS, Oxhey


I found the service excellent, Charlie was very helpful and courteous and I would certainly book another holiday with Dorset Cottage Holidays” – Merseyside


All good” – CF, Stapleford Abbotts


Very helpful and polite, clearly had personal knowledge of the Robins Nest which was reassuring” – AC, Cheshire


Excellent as usual. Thank you” – Mrs K Kendall, Haywards Heath


Very helpful and efficient” – Pilning, South Gloucestershire


Administration very good and prompt, dealt with queries quickly and effectively. On arrival at cottage the fridge and freezer were in significant need of defrosting, ringing the office to register this issue was dealt with in a professional manner. Later in the week the housekeeper visited to apologise for this oversight in cleaning and we felt that was very good” – Ashwell


Extremely helpful and efficient – no problems whatsoever” – Mr Alain Harper, Crawley


Not only did everything go smoothly, as usual, but Vicki very kindly allowed me to have my birthday present sent to your office. Friendly service indeed!” – Mr David Rafferty, Route de Ronthon


No problems. The booking went smoothly. Your instructions were clear and adequate and it was a pleasure to talk to you. Thank you” – RL, Winchester


The service was very good and I would use them again” – LA, Kent


Everything was organised and communicated efficiently and professionally and without hitches or complications – thank you very much” – NT, Manchester


Very helpful for our last minute booking” – CL, Kent


Friendly and efficient” – Mr Frank Henry, Hants


Response was excellent to any query” – Mrs Jennifer Williamson, Hemel Hempstead


Would highly recommend anybody to try the cottage holiday out its fantastic and so much better than hotels” – Liverpool


Easy to book and convenient” – Market Harborough


Good and efficient. Wi-fi problem was responded to quickly, but perhaps would have benefited from the visit of an engineer to check out the problem – we were just told you were trying to resolve the issue. Given the lack of mobile signal at the cottage, it meant we were truly isolated” – Mrs Karen Hetherington, Sunderland


Very efficient, friendly on the phone and quick replies by email. Computer does NOT SAY NO in your office!!!!!! Thanks” – IM, Bekesbourne


Excellent, hassle free service from all at Dorset Cottage Holidays, thank you. I have been recommending your company to friends” – Mrs Susan Martin, Wintney


Thank you for being so helpful and patient. Your responses were prompt and the information you provided was very helpful” – HB, Filton


Very efficient and helpful!” – Faringdon


All very well organised” – Isleworth


Excellent service, very helpful and all questions that I raised prior to our holiday were promptly replied to” – NB, Calne


Very efficient!” – Ms J Stranaghan, Horsham


Everything was very professional” – Barrow Gurney


Very happy with cottage. Would certainly consider re-visiting” – London


Very helpful!” – Weybridge


Excellent service – no complaints” – DS, Woking


Found Dorset Cottage Holidays to be efficient and helpful and responded to emails without delay and provided information as requested. Would use again 🙂” – Northampton


Always quick and polite in responding to my questions. Many thanks” – AD, Waterlooville


Fantastic service from Dorset Cottage Holidays – very prompt with my inquiries. Very easy and quick online booking form” – Anne Eaton, Birr, Co. Offaly


The service was very good and I was very impressed” – Mr Mark Parker, Kent


I have nothing but praise for the staff at Dorset Holiday Cottages, very courteous and extremely friendly and prompt. Thank you also for sorting out my left behind boots – I am very grateful” – Oxon


Excellent customer service. Very friendly helpful booking service” – Mr Paul Williams, Ibstock


Can’t fault – very helpful and easy to book – will use again!” – High Wycombe


We would always try to book through you as I have always received excellent service. Many thanks” – Datchworth


Excellent friendly service, cottage really well described and lots of photographs. Travel details arrived in plenty of time” – Reepham


Agents extremely helpful and responded promptly and efficiently to all my queries” – Mr C Ponsford, Tunbridge Wells


Great service and able to provide a wide choice of cottages at very short notice. Will bookmark this page!” – SA, Bucks


Professional service, quick easy booking with efficient reply to emails” – Leamington Spa


A very good service thank you” – Lostwithiel


Very obliging, prompt and friendly service!” – CV, Hereford


All good” – Mrs S Stimson, Leytonstone


Everything worked out really well and efficiently from time of booking to our holiday arrival. Thanks for your help also when I popped in to your office in Corfe when we were there with an enquiry about two possible bookings for next year” – SH, High Wycombe


Great service and answered all our enquiries promptly” – Bishops Stortford


I know most of the arrangements are made online but when I did contact the office I was treated to a very friendly person who was prepared to help as much as possible. Thank you” – Oldbury-on-Seven


Friendly, helpful staff on the phone” – Battle


Very efficient and friendly, will definitely consult again” – HM, Milton Keynes


Staff always courteous. Details of stay arrived on time with all necessary information to find, and get into our holiday home” – Kettering


Booking process was smooth and efficient. When we contacted the office regarding a couple of problems these were dealt with promptly” – Amersham


Excellent service” – SS, Billingham


We found your service excellent, it was a last minute booking and we couldn’t have had better treatment, many thanks” – Mrs J Griffin, Rowley Regis


Very good service and helpful. Would not hesitate in booking again and recommending your service” – Warrington


Very helpful on suggesting suitable accommodation” – Stony Stratford


Great service, excellent communication and friendly staff. Will definitely use Dorset Cottage Holidays again” – Mr P Fewkes, Bromley


I have been very pleased with your service. If I had a query you were quick to answer. Service excellent. Janet” – Ms Janet Baxter, Slough


Booking was easy and the people I spoke with very friendly” – VM, Horsford Road


Excellent customer service and very approachable. Natalie was very good and extremely helpful. Would for sure be using DC holidays again. Thank you!” – Burgess Hill


This is about the fourth time we have used DHcottages and the service has always been excellent” – Chesham


We were very impressed with the efficient booking method with prompt email updates. Would recommend the company to anyone wanting to visit this beautiful area. We are looking forward to a return visit” – Mrs B Bennett, Rochester


Very satisfied with how Dorset Cottage Holidays communicated with me” – Reading


Your team are very efficient as always, thank you – Kay” – Haywards Heath


Very pleased with service, hope to holiday with your company again” – Mrs S Gibbling, Abingdon


Faultless service from all in the Corfe Castle Office, from the moment we just “popped in” unannounced in the hope of finding self-catering accommodation at short notice for a friend’s wedding. The staff went out of their way to provide us with an appropriate cottage, and couldn’t have been more helpful and friendly. A serendipitous encounter” – Dr D Williams, Ruislip


Very pleasant and efficient service” –  BM, Croydon


Excellent service, quick to respond” – Mrs Alison Brookes, Wokingham


Answered emails quickly and nothing seemed too much trouble. Would highly recommend” – JS, Rossendale


A I have been using Dorset cottage holidays for 10 years. Excellent service, efficient and helpful. Cottages always of a high standard” – NK, Lewes


First class service from start to finish” – MC, New Milton


Courteous service, and information, directions all useful” – SB, Ratby


Very helpful and extremely quick when replying to emails. Thanks” – SH, Tilbury


Excellent service” – LW, Attleborough


You were always very prompt with replying, would use you again” – Mr S Gower, Oxted


All was very efficient, thank you” – Bengeo


Your service is very good, and I can’t think of a comment suggesting an improvement. We will definitely put you on the list to use again” – DW, Bridgnorth


I can’t think of any improvements the service received from start to end was great – thank you” – JB, Hertfordshire


Service excellent thank you Nicola xx” – Rawmarsh


DCH provide excellent service and respond to queries promptly” – Mrs A Morton, Wythenshawe


Ladies very helpful and pleasant” – TW, Southwick


This was a last-minute booking – just before closing time on Saturday before our arrival on Sunday. Lesley was great – quickly in touch with owners and sending confirmation emails with directions Saturday evening” – Dover House Road


Your service was excellent, good communication and very helpful” – CB, Bispham


Great service, good telephone responses to my questions and all related information regarding the holiday was delivered on time as promised. A*” – Mr Paul Jones, Walsgrave


Helpful on the phone re addition requests” – LF, Weybridge


Thanks for being so helpful and prompt with our late booking. Everything was made very easy for us” – Mrs J Stevens, Bagshot


Excellent service. Very helpful lady met our requirements and we were delighted that we could book at such short notice. Prompt return calls and fully comprehensive emails and confirmation. Our expectations were fully met and exceeded. Thank you very much” –  Mrs J Willisson, Broadstairs


You guys have been great. It’s nice to be able to speak to someone on the phone when you hand out your card details!! You went to extra lengths to get stair gate for us, and were so nice when I was a few days late paying balance” – KW, Bromley


Service was excellent” – Mr E Ruts, Almelo


The staff were very helpful and dealt with our enquiries promptly and efficiently” – Luton


Our enquiries were dealt with quickly and to our satisfaction. The advert for the property was entirely accurate. The payment process etc went smoothly. No improvements I can see. Thank you” – Carshalton


Very good service, thank you. Especially from Natalie” – Mrs J Inglis, Solihull


Very easy and efficient” – Sidcup


Useful website, the feedback is very efficiently and the property quality are quite good. We make arrange our holiday just 2 days before, but still find a good place to live. Super!!” – CS, Richmond


Great communication, thank you” – Mr B Le Marquand, Higham Ferrers


Great company; couldn’t fault your service. Always helpful and courteous on the phone. Have already recommended you to several friends” – Eastbourne


Prompt responses and this is our second time using DCH. We would definitely use you again” – MO, Cirencester


The service was exemplary. We made a very late booking and staff made it smooth and easy for us. They were very helpful and polite throughout” – Marlborough


Every time I had occasion to contact DCH staff I found them to be cheerful and helpful. It was a pleasure to do business with you” – Bearsden


Very efficient service” – Mr C Reed, Crowborough


Always great to deal with” – Mrs C Barnett, Doncaster


Excellent service, thank you” – Mrs E Glover, Farnham Royal


Very helpful – I had specific requirements and help and feedback was great. Thank you!” – Maidenhead


Booked a last minute holiday and you were most helpful and very friendly” – Mrs S McMillan, Basingstoke


Good service, never short on information, the emailed documents about the cottage, the booking, with directions etc were all ideal” – Norwich


Very helpful and on the ball – no complaints at all” – GC, Wreningham


My little girl had an accident in the garden on the first night – falling and hitting her head. The person on the end of the emergency phone was excellent – sending up to Swanage hospital – Thank you a great help” – Maidenhead


You were all brilliant. Keep it up. Thank you” – VH, Southampton


I was most impressed with your service and friendliness. Hopefully we will use you again” – Ely


Very friendly staff could not fault the service. Thank you” – Uxbridge


The service we receive was extremely helpful and our booking was dealt with promptly. If we had any queries, we received an email by return” – CA, Bromley Cross


Very efficient service with friendly helpful staff” –  Newark On Trent


There is nothing to improve – the service we received was excellent” – Mrs W Anderson, Ryton


You have always been extremely polite and helpful to us so cannot suggest how you could be any better than you already are!” – Mr Robert MacCallum, Goring by Sea


Please pass on our thanks to the owners for maintaining such a lovely apartment, and thank you to your team for the efficient service” Mr R Jobling, Epsom Downs


Great service keep it up” – Mr L Birch, Barnstaple


We have no complaints about your service to us at all, communication was good, you were able to answer any queries and the keys arrived in plenty of time for us so we didn’t have any worries leading up to it” – KB, Hardingstone


Good communications and information. We were very satisfied with the service we received” – CM, Longfield